Privacy Policy
Last Updated: January 2025
Sinqory ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Name, email address, phone number
- Career history and work experience
- Educational background
- Skills and qualifications
- Employment preferences
- Payment information (processed securely by third-party providers)
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referral source
- Cookie data (see Cookie Policy below)
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide CV writing and career services
- To communicate with you about your order
- To process payments
- To improve our services and website
- To send marketing communications (with your consent)
- To comply with legal obligations
- To prevent fraud and ensure security
3. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Contract Performance: To deliver the services you requested
- Consent: When you agree to receive marketing communications
- Legitimate Interests: To improve our services and prevent fraud
- Legal Obligation: To comply with tax and accounting requirements
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
4.1 Service Providers
- Payment processors (for secure transactions)
- Cloud storage providers
- Email service providers
- Analytics providers
4.2 Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
5. Cookies and Tracking
We use cookies to enhance your experience. Our cookies include:
5.1 Essential Cookies
Required for website functionality. These cannot be disabled.
5.2 Analytics Cookies
Help us understand how visitors use our site. You can opt out of these.
5.3 Marketing Cookies
Used to show relevant content and advertisements. You can opt out of these.
You can manage cookie preferences through our cookie consent banner or your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Typically, we retain client data for 7 years after the last service interaction, as required by Irish tax law.
7. Your Rights Under GDPR
As an EU/Irish resident, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at support@sinqory.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL/TLS encryption for data transmission
- Secure cloud storage with encryption at rest
- Regular security assessments
- Limited employee access to personal data
- Two-factor authentication for staff accounts
9. International Data Transfers
Your data is primarily stored within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
10. Children's Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children.
11. Marketing Communications
With your consent, we may send you:
- Career tips and advice
- Service updates
- Special offers and promotions
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date will reflect the most recent changes. Continued use of our services after changes constitutes acceptance.
14. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us:
Sinqory
193 Townsend Street
Kilkenny, Co. Kilkenny
Ireland
Email: support@sinqory.com
Data Protection Queries: info@sinqory.com
15. Supervisory Authority
You have the right to lodge a complaint with the Irish Data Protection Commission:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie