Your GDPR Rights
Last Updated: January 2025
Your privacy matters. Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. This page explains those rights and how to exercise them.
Data Controller Information
The data controller for your personal information is:
Sinqory
193 Townsend Street
Kilkenny, Co. Kilkenny
Ireland
Email: support@sinqory.com
Data Protection Queries: info@sinqory.com
General Contact: contact@sinqory.com
Your Rights Under GDPR
As an individual in the EU/EEA, you have the following rights regarding your personal data:
1. Right to Access
You have the right to request access to your personal data. This includes:
- Confirmation that we process your data
- A copy of your personal data
- Information about how we use your data
- Details of who we share your data with
- How long we retain your data
How to exercise: Email us at support@sinqory.com with "Data Access Request" in the subject line.
Response time: Within 30 days
2. Right to Rectification
You have the right to correct inaccurate or incomplete personal data we hold about you.
Examples:
- Updating your contact information
- Correcting errors in your career history
- Amending outdated information
How to exercise: Email us at support@sinqory.com with the corrections needed.
Response time: Within 30 days
3. Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances:
- The data is no longer necessary for its original purpose
- You withdraw consent
- You object to processing and there are no overriding legitimate grounds
- The data was unlawfully processed
- Legal obligation requires deletion
Limitations: We may need to retain some data for legal or accounting purposes (typically 7 years for tax records).
How to exercise: Email us at support@sinqory.com with "Erasure Request" in the subject line.
Response time: Within 30 days
4. Right to Restriction of Processing
You have the right to request that we limit how we use your personal data in certain situations:
- You contest the accuracy of the data
- Processing is unlawful but you prefer restriction over deletion
- We no longer need the data but you need it for legal claims
- You have objected to processing pending verification
How to exercise: Email us at support@sinqory.com explaining why you want restriction.
Response time: Within 30 days
5. Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format. You can also request that we transfer this data to another service provider.
Applies to:
- Data you provided to us
- Processing based on consent or contract
- Processing carried out by automated means
How to exercise: Email us at support@sinqory.com with "Data Portability Request" in the subject line.
Response time: Within 30 days
6. Right to Object
You have the right to object to processing of your personal data in certain circumstances:
- Processing based on legitimate interests
- Direct marketing (including profiling)
- Processing for research or statistical purposes
Direct Marketing: You can object to marketing communications at any time by clicking "unsubscribe" in our emails or contacting us.
How to exercise: Email us at support@sinqory.com with your objection.
Response time: Immediate for marketing; within 30 days for other objections
7. Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.
Our Practice: We do not use automated decision-making or profiling for our services. All CV reviews and career advice involve human professional judgment.
8. Right to Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time.
Examples:
- Marketing communications
- Optional data collection
- Cookie preferences
Note: Withdrawing consent does not affect the lawfulness of processing before withdrawal.
How to exercise: Email us at support@sinqory.com or use unsubscribe links in emails.
How to Exercise Your Rights
To exercise any of your GDPR rights:
- Email us at support@sinqory.com
- Include:
- Your full name
- Email address associated with your account
- Clear description of your request
- Any relevant details or documentation
- Verify your identity: We may ask for identification to prevent unauthorized access
- Receive our response: We will respond within 30 days (extendable by 2 months for complex requests)
Cookie Management
You can manage your cookie preferences at any time:
- Through our website: Use the cookie consent banner to adjust settings
- Browser settings: Configure your browser to block or delete cookies
- Third-party opt-outs: Visit third-party websites to opt out of their cookies
Cookie Categories
Essential Cookies: Required for website functionality. Cannot be disabled.
Analytics Cookies: Help us understand site usage. You can opt out.
Marketing Cookies: Used for advertising and content personalization. You can opt out.
Data Retention
We retain personal data only as long as necessary:
- Active clients: Duration of service plus 7 years for tax/legal compliance
- Marketing contacts: Until you unsubscribe or request deletion
- Website visitors: Analytics data retained for 26 months
- Financial records: 7 years as required by Irish law
Data Security
We protect your data using:
- SSL/TLS encryption for data in transit
- Encryption at rest for stored data
- Regular security audits and updates
- Limited employee access on a need-to-know basis
- Two-factor authentication for staff accounts
- Secure cloud infrastructure with EU-based servers
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms:
- We will notify the Data Protection Commission within 72 hours
- We will notify affected individuals without undue delay
- We will provide information about the breach and steps taken
International Data Transfers
Your data is primarily stored within the EU. If we transfer data outside the EU, we ensure:
- Adequate protection through Standard Contractual Clauses
- Compliance with GDPR requirements
- Appropriate safeguards are in place
Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect data from children. If we learn we have collected data from a child, we will delete it promptly.
Complaints and Supervisory Authority
If you believe we have not handled your data properly, you have the right to lodge a complaint with:
Data Protection Commission (Ireland)
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Phone: +353 (0)761 104 800
Email: info@dataprotection.ie
Website: www.dataprotection.ie
We encourage you to contact us first so we can address your concerns directly.
Updates to This Information
We may update this page periodically to reflect changes in data protection law or our practices. Check the "Last Updated" date at the top of the page.
Questions or Concerns
For any questions about your GDPR rights or our data practices:
Email: support@sinqory.com
Data Protection Officer: info@sinqory.com
General Inquiries: contact@sinqory.com
We are committed to protecting your privacy. Your trust is important to us, and we take our data protection responsibilities seriously. If you have any concerns about how we handle your data, please do not hesitate to contact us.